Last Update: 2nd November 2024.

This privacy policy for GT Combat LTD ("GT Combat," "we," "us,", "our"), describes how and why we can process (collect/store/use/share) your information when you use our services such as when you visit gtcombat.co.uk, use GT Combat services including booking for airsoft events, other related services, or engage with us in other related ways (e.g. sales, marketing, events).
By using our website and services, you are agreeing to this Privacy Policy. Please direct any questions at office@gtcombat.co.uk.

1. WHAT INFORMATION DO WE COLLECT?
At our company, we gather personal data that you choose to share with us when you sign up for our services, express an interest in learning about our products, engage in activities on our platform, or reach out to us. We do not handle sensitive information.

The type of personal data we collect depends on how you interact with us and our services, the choices you make, and the features you use. It may include:

• Names

• Phone numbers

• Email addresses

• Mailing addresses

• Usernames

• Passwords

• Contact preferences

• Authentication data

• Billing addresses

• Debit/credit card numbers

• Payment details

If you make purchases, we may collect information necessary for payment processing, such as your payment instrument number and security code. All payment data is stored by PayPal, Google Payments, Visa, and Mastercard. You can find their privacy notice links here:

• PayPal Privacy Policy: https://www.paypal.com/uk/legalhub/privacy-full

• Google Payments Privacy Notice: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-GB

• Visa Global Privacy Notice: https://www.visa.co.uk/legal/global-privacy-notice.html

• Mastercard Privacy Notice: https://www.mastercard.co.uk/en-gb/vision/terms-of-use/commitment-to-privacy/privacy.html

We may offer the option to register with us using your existing social media account details, such as Facebook or other social media accounts. It is important that all personal information provided to us is accurate and up-to-date, and you must inform us of any changes. Additionally, some information, like your IP address and browser/device characteristics, is collected automatically when you visit our services.

When you use our services, we automatically collect certain information that does not disclose your specific identity but includes device and usage data. This information is crucial for the security and functionality of our services, as well as for our internal analytics and reporting. Similar to many other companies, we use cookies and similar technologies to gather data.

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2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may alsoprocess your information for other purposes with your consent. We also process your personal information for a variety of reasons, depending on how you interact with our Services.

• Processing your information in order to help you set up and access your account, as well as to maintain and support your account

• Provide and assist in providing services, inquiries, and support to you

• Send you administrative information about our products, services, and policies

• Handle and oversee your orders, payments, returns, and exchanges through our services

• Enable communication between users if necessary

• Safeguard an individual's vital interests, such as preventing harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we believe it is necessary, and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information.

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We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent: https://gdpr.eu/consent/

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We may process your information where we believe it is necessary:

• For compliance with our legal obligations (e.g. cooperate with a law enforcement, regulatory agency, exercise or defend our legal rights)

• To protect your vital interests or the vital interests of a third party (e.g. situations involving potential threats to the safety of any person)

• To fulfill our contractual obligations to you (e.g. providing our services to you)

• To achieve our legitimate business interests and these do not outweigh your interests and fundamental rights and freedoms (e.g. marketing content, receiving feedback)

 

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Here's how we handle your personal information:

• We can share your data with third-party vendors, service providers, contractors, or agents who carry out services for us. These parties may need access to your information to perform their work (e.g. payment processing, data analysis, email delivery, hosting services, customer service, marketing).

• We may also allow selected third parties to use tracking technology on the Services to collect data about how you interact with our Services.

• We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.

• Your information may be shared during negotiations of any merger, sale of company assets, financing, or acquisition of all or a part of our business to another company.

• We may share your information with our affiliates or business partners, but we will require those affiliates to respect this privacy notice.

• Please be aware that when you share personal information (for example, by posting comments, contributions, or other content to the Services) or interact with public areas of the Services, this personal information may be viewed by all users and may be publicly available outside the Services indefinitely.

• If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity.

We may use cookies and other tracking technologies to collect and store your information and we may use Google Analytics to analyze the usage of our Services. Google Analytics uses cookies to collect usage data and generate reports about the use of our Services. You can opt out of Google Analytics data collection through this: https://tools.google.com/dlpage/gaoptout

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. KEEPING YOUR INFORMATION AND KEEPING IT SAFE

We retain your personal information for the duration necessary to fulfill the functions outlined in this privacy policy, unless a longer retention period is outlined, mandated, or legally allowed (e.g. tax, accounting, legal obligations). We will not typically keep your information past the closure of your account. In the absence of a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not feasible, we will securely store your information and prevent any further processing until it can be deleted.

We have established appropriate and reasonable measures to safeguard the handling of personal information. We cannot assure you that hackers, cybercriminals, or other unauthorized entities will not be able to breach our security and improperly collect, access, steal, or alter your information, despite our best efforts. While we strive to protect your personal information, the transmission of such data to and from our Services is conducted at your own risk. It is advisable to access the Services only within a secure environment.

7. WHAT ARE YOUR PRIVACY RIGHTS?

 

Under the applicable data protection laws in certain regions (EEA, UK, Canada), you have specific rights which include the following:

• You have the right to request access and obtain a copy of your personal information.

• You can request rectification or erasure of your personal information.

• You have the right to restrict the processing of your personal information.

• If applicable, you have the right to data portability.

You may also be entitled to object to the processing of your personal information. If you ever want to review or modify the information in your account or deactivate your account, you can log in to your account settings and update your user account. Alternatively, you can contact us using the provided contact details. Upon your request to deactivate your account, we will deactivate or delete your account and information from our active databases. Nonetheless, we may retain some information in our files for preventing fraud, troubleshooting problems, assisting with investigations, enforcing our legal terms, and/or complying with applicable legal requirements.

We will carefully consider and act upon any request in accordance with the applicable data protection laws. If you are situated in the EEA or UK and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can do this by contacting us. However, please be aware that withdrawing your consent will not affect the lawfulness of the processing prior to its withdrawal, nor will it affect the processing of your personal information conducted based on legal processing grounds other than consent.

You can opt-out of our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails. Alternatively, you can reach out to us using the contact details provided below. Once done, you will be removed from the marketing lists. However, we may still communicate with you for essential service-related matters, such as account administration, responding to service requests, or for other non-marketing purposes.

Regarding cookies, the majority of web browsers are accept cookies by default. However, you can choose to set your browser to remove cookies and reject them. Choosing to remove or reject cookies could affect certain features or services of our platform. As no standard for recognizing and implementing "do-not-track" signals has been created, we currently do not respond to these signals or any similar functionalities.

8. DO WE MAKE UPDATES TO THIS NOTICE?
 

We may update our privacy policy and we will oultline where we do this at the top. We will notify users of any significant changes, but we encourage users to check this page for any updates to remain informed.

9. UPDATING OR DELETING YOUR DATA

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal info, contact us. This privacy policy was created using Termly's Privacy Policy Generator. You can also contact us if you have any concerns about our privacy policy.